Contact Centre Advisor (Temporary)
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We are currently seeking a customer service/contact centre operator for a role based in the central Stockport area. This role has a strong administrational/data entry focus, as well as some telephony duties.
This is a full-time posisiton with an immediate start available. At present the contract is anticipated to last until August time. Working hours are Monday to Friday, 0830 - 1730. We will also consider alternative working patterns, such as 1000 -1800 or 1200 - 2000.
Duties and Responsibilities
- Handling customer queries by telephone as well as emails and portals.
- Data entry and updating the work log.
- Managing bookings and responding to email queries.
- All other administrational tasks as required.
Candidate Specification
- Confident, clear telephone manner with excellent communication and interpersonal skills.
- Excellent data entry and computer skills.
- Attention to detail.
- Confidence to work well in a fast-paced environment.
Previous experience in a customer facing role (such as within retail, hospitality or similar where you have provided customer-support) is a strong advantage. Full, ongoing training and support is provided.
Job Types: Temporary
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